What is Plain Language?
“You keep using that word. I do not think it means what you think it means.” (The Princess Bride) The…
Using a SWOT Analysis to Prepare a Strategic Approach to a Problem
A SWAT team is deployed when law enforcement has a problem that the methods they use every day can’t address….
How to Craft Quality Documents
The four necessary steps to craft a technical document are Plan, Write, Review, and Deliver. Plan Have you ever gone…
Guide to Editing Technical Documents
Understand the purpose and scope of the document When given a technical document to edit, your first step is to…